Endorsement From Our First Client

Monday, October 1st, 2012

Our private practice psychiatric group, PsyCare, Inc., in San Diego, CA, has been relying on the weekend/vacation and after hours on call services as provided by PsychCoverage, under the leadership of Jack Coughlin, RN, for the past 17 years. The eighteen psychiatrists in our group have been 100% satisfied with the services provided by PsychCoverage. Their system is well organized, efficient and designed for immediate patient access and follow up. Our patients are treated with compassion and respect and their safety is always paramount.  The PsychCoverage RN’s are consistently generous with the time taken to speak with our patients and their family members.

PsychCoverage provides support and reassurance when needed, answers questions and concerns about symptoms, medications or side effects, can assess if a patient requires urgent or emergent intervention, and will make all necessary arrangements, as well as communicate their interventions and status updates with our psychiatrists for our records. Our patients, their families and our physicians have offered only positive feedback and consistent complete satisfaction with the services provided by PsychCoverage. Our psychiatrists are able to take time off on evenings, weekends and vacations to have a chance to relax and recharge, knowing with full confidence that their patients’ after hours needs and concerns will be addressed and resolved professionally.

The PsychCoverage team will modify their services to meet the individual needs of the physician with regard to how they would like their patients’ concerns handled.  The service provided by PsychCoverage undoubtedly enhances the quality of care that our physicians provide for our patients, as well as the quality of life for our psychiatrists.

Rob Friedman, M.D.
President / CEO
PsyCare, Inc.
San Diego, California
(858) 279-1223 Ext. 412

 

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